Deaf Alerter – Planned Preventative Maintenance
Windsor Castle is the oldest and largest occupied castle in the world. Founded by William the Conqueror in the 11th century, it has since been the home of 40 monarchs. The castle is open to visitors throughout the year.
The Challenge
As the oldest and largest occupied Royal Castle, Windsor Castle is a Grade 1 listed and heavily protected building.
Deaf Alerter has been installed here since 2015. A deaf fire alarm system was required for the building that would not only keep its occupants, members of staff, and visitors safe in the event of an emergency but also, one that would not damage the fabric and beauty of the building.
Windsor Castle appointed a dedicated FM to manage all areas of Fire and Safety. Alerter Group are pleased to be working with the FM company in ensuring the maintenance is scheduled on this vital equipment.
With little knowledge about the Deaf Alerter and its functionality, the client approached us for a meeting to discuss the system and understand the various maintenance packages we could provide.
The Solution
Deaf Alerter is a fully compliant closed protocol system, with a requirement for any call-outs and faults to be remedied in-house.
In line with the client’s requirements to ensure that all their systems work accurately to safeguard the safety of everyone on-site; the solution was to provide a comprehensive support package including preventative maintenance visits and product support.
The Result
Overall, this gave the client a reliable and complete system that met their specific requirements. Windsor Castle and its occupants are now guaranteed that they have a fully compliant system in place to support the Deaf community and strengthen their fire evacuation procedures.
