Wireless EVC systems | Site emergency alarm systems | Deaf fire alarm systems
Our history
We supply wireless EVC systems — as well as fire alarm systems for Deaf and Hard of Hearing people.
We’re proud to have been saving lives through technology for over 20 years.
The Alerter Group story started in 1988, with the inception of our first product, Deaf Alerter. Next, we launched our wireless EVC system, Refuge Alerter, and our Site Alerter product.
Today, we’re proud to have our products installed in thousands of buildings up and down the UK, helping millions of disabled, Deaf and Hard of Hearing people in the process.
Video transcript:
Chris Haseldine, CEO: “Hi, I’m Chris Haseldine, CEO of Alerter Group. Welcome to our Head Office.
At Alerter Group we design, manufacture and install radio-based systems to help evacuate people in emergency situations.”
Hayley Bradley, Operations Director: “I’ve been working here for 19 years.
I work with the best people, all working really hard to produce a great product with excellent customer service.”
Chris Haseldine: “Our systems are bought to hopefully be used infrequently. Customers need to know they’ll work in the moment of their greatest needed. That nught be a fire evacuation or another emergency situation, potentially when someone’s life is in danger.
Deaf Alerter is the market-leading system for alerting Deaf people to fire alarms and other important messages.
Refuge Alerter helps physically disabled people evacuate from multi-storey buldings.
About five years ago, we launches our Site Alerter system. This is a flexible call and evacuation system using ATEX-certified products. It’s used in high risk environments such as nuclear facilities, petrochemical sites, weapon testing and storage facilities.
We have a lot of people who have been with the company for a long time, and actually our average employee, despite us recruiting people every year, has been with us over eight years – and the feedback we regularly get from our customers is brilliant.”
Hayley Bradley: “Just last week I had an email from a customer saying how great our engineers had done on their installation.”
Chris Haseldine: “I’m so proud of the journey we’ve been on.”
Deaf Alerter plc is formed
We developed our first fire alarm system, which would be used to help Deaf and Hard of Hearing students at a Deaf school.
DA1000 Released
We launched our Deaf Alerter DA1000 transmitter. This incorporated system monitoring and fault detection in a custom enclose to improve ease and quality of installation.
Our Operations Centre opens
We opened a new Operations Centre on Pride Park in Derby. This was a base for all engineering activities including online support to customers.
Refuge Alerter launches
Our radio-based Emergency Voice Communication system (EVC system) was launched with the RA1000 Outstation and a push-button Master Station.
PC Master Station launches
Our PC Master Station (PCMS) software was launched – designed for security control, giving greater control to Refuge systems.
DA3000 is launched
Our improved transmitter for Deaf Alerter was launched, offering significant system improvements.
Control at the touch of a button
We made our biggest improvement on the Refuge Alerter system to date – an intuative, touch screen ‘control centre’ capable of monitoring up to 999 Refuge locations.
New year, new us
In 2017, we made the big decision to change the company name – rebranding from Deaf Alerter to Alerter Group. This was to bring our core products and services under the ‘Alerter’ umbrella.
Sdiptech AB, acquired all shares in the company
Sdiptech are a technology group focused on infrastructure companies that contribute to creating more sustainable, efficient, and safer societies.
Our new office
All Alerter Group office-based teams moved into a new, single building – helping enable a more productive and team-centred way of working.
Night Alerter launches
Night Alerter was developed to enhance night-time fire safety for Deaf and hard of hearing people.
Stay up to date with all things Alerter
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